Tell us the problem
Send your contact details, postcode and as much safe boiler information as you know.
How it works
One clear enquiry. Separate responsibilities.
Compassline Ltd operates Berkshire Boiler Care and organises the first step online. Independent engineers decide whether they can take an enquiry and manage any inspection, quotation and work directly.
We review the enquiry
We check the location, service category, consent choices and whether the description is useful.
We may share it
Where a suitable independent engineer is available, the enquiry may be passed on with your explicit agreement.
The engineer contacts you
They confirm availability, explain next steps and agree any inspection, pricing and terms directly.
Who does what
Two roles, kept deliberately distinct
Berkshire Boiler Care
The online enquiry service
- Compassline Ltd receives and reviews the enquiry
- Checks its location and service category
- Records the customer’s sharing choice
- May pass on suitable details when a match is available
Independent engineer
The person providing any physical service
- Confirms availability and any proposed visit
- Provides inspection and quotation under their terms
- Carries out agreed work as their own business
- Must be appropriately Gas Safe registered for gas work
Your next step
Ready to start solving your boiler problem?
Send the practical details once. We will review your enquiry and work to match you with a suitable local heating engineer.